> ## Documentation Index
> Fetch the complete documentation index at: https://red5.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Your Red5 Cloud Account and Subscription

> Manage your Red5 Cloud account: update profile, download invoices, edit billing info, change payment card, and manage your subscription plan.

The **Account** page in the Red5 Cloud Management Console is where you manage everything related to your personal information, billing, and subscription. You can reach it from the navigation menu in the Management Console at any time.

The Account page contains five sections:

| Section                   | What you can do                                          |
| ------------------------- | -------------------------------------------------------- |
| **Edit Profile**          | Update your name, email address, and password            |
| **Invoices**              | View upcoming charges and download past invoices as PDFs |
| **Edit Billing Info**     | Update your billing address and Tax/VAT ID               |
| **Edit Credit Card Info** | Replace your payment card                                |
| **Manage Subscriptions**  | Upgrade, downgrade, change billing cycle, or cancel      |

## Edit profile

<Steps>
  <Step title="Open Edit Profile">
    On the Account page, click **Edit Profile**.
  </Step>

  <Step title="Update your name or email">
    Enter your updated **First Name**, **Last Name**, and/or **Email** in the corresponding fields.
  </Step>

  <Step title="Change your password (optional)">
    To update your password, enter the **new password**, confirm it by entering it again, then enter your **current password** to authorize the change.
  </Step>

  <Step title="Save">
    Click **Save Changes** to apply your updates.
  </Step>
</Steps>

## Invoices

The Invoices section shows you your billing history and what you will be charged next.

* **Upcoming invoice** — displayed at the top of the list, this shows the charges that will be applied at the end of your current billing cycle.
* **Past invoices** — listed below the upcoming invoice. Click any row to download the invoice as a PDF.

<Tip>
  Download and store PDF invoices for your accounting records. Red5 Cloud retains your invoice history, but having local copies is good practice.
</Tip>

## Edit billing info

<Steps>
  <Step title="Open Edit Billing Info">
    Click **Edit Billing Info** on the Account page.
  </Step>

  <Step title="Update your address">
    Enter your **Business Name**, **Address Line 1**, **Address Line 2**, **City**, **State**, and **Postal Code**.
  </Step>

  <Step title="Set your country and Tax/VAT ID">
    Select your **Country**. If you are in the EU, also select your **EU Country**. Enter your **Tax/VAT Number** if applicable.
  </Step>

  <Step title="Save">
    Click **Save Changes**.
  </Step>
</Steps>

<Note>
  If you are a business entity in a country where Red5 Cloud collects VAT or other taxes, providing your Tax/VAT ID may affect how tax is calculated on your invoices. Consult your tax advisor for guidance specific to your jurisdiction.
</Note>

## Edit credit card info

<Steps>
  <Step title="Open Edit Credit Card Info">
    Click **Edit Credit Card Info** on the Account page.
  </Step>

  <Step title="Enter the new card details">
    Provide the **name on the card**, **card number**, **expiration date**, and **CVC**.
  </Step>

  <Step title="Save">
    Click **Save Changes**. Your new card will be used for the next billing cycle.
  </Step>
</Steps>

## Manage subscriptions

The Manage Subscriptions section shows your current plan, its status, and whether the most recent payment was successful.

To explore other plans, click **See All Plans**. To make changes to your current subscription, click **Manage Subscription**.

### Upgrade or downgrade

<Steps>
  <Step title="Open Manage Subscription">
    Click **Manage Subscription** on the Manage Subscriptions page.
  </Step>

  <Step title="Select Upgrade or Downgrade">
    Choose **Upgrade / Downgrade** from the dropdown.
  </Step>

  <Step title="Select the new plan">
    Pick the plan you want to switch to.
  </Step>

  <Step title="Confirm the change">
    Click **Change Subscription**. The new plan takes effect immediately.
  </Step>
</Steps>

<Warning>
  When you upgrade or downgrade, you are charged a prorated amount for the remainder of the current billing period at that moment. Review the prorated charge shown on the confirmation screen before proceeding.
</Warning>

### Change billing cycle

<Steps>
  <Step title="Open Manage Subscription">
    Click **Manage Subscription** on the Manage Subscriptions page.
  </Step>

  <Step title="Select Change Billing Cycle">
    Choose **Change Billing Cycle** from the dropdown.
  </Step>

  <Step title="Confirm the switch">
    Confirm that you want to switch between monthly and annual billing.

    * **Switching to annual** — you are charged the full annual amount minus any amount already paid in the current monthly cycle.
    * **Switching to monthly** — the change takes effect at the start of your next billing period.
  </Step>
</Steps>

<Tip>
  Annual billing typically offers a discount compared to paying monthly. If you plan to use Red5 Cloud consistently throughout the year, switching to annual billing reduces your total cost.
</Tip>

### Cancel subscription

<Steps>
  <Step title="Open Manage Subscription">
    Click **Manage Subscription** on the Manage Subscriptions page.
  </Step>

  <Step title="Select Cancel">
    Choose **Cancel** from the dropdown.
  </Step>

  <Step title="Confirm cancellation">
    Confirm that you want to cancel. Your subscription remains active through the end of the current billing period.
  </Step>
</Steps>

<Warning>
  Cancelling your subscription stops all active deployments and removes access to your Red5 Cloud infrastructure at the end of the billing period. Export any data you need — including recordings stored in Red5 Cloud-managed storage — before cancelling.
</Warning>